Summary
This global fast-food chain is known for its fresh, high-quality food and exceptional customer service. Their commitment to excellence and innovation has made them a leader in the quick-service restaurant industry. They seek a dynamic and experienced General Manager to lead their team in Sudbury, Ontario, and continue their tradition of excellence. As the General Manager, you will be responsible for overseeing the daily operations to ensure the highest levels of customer satisfaction, team performance, and operational efficiency. You will lead a team of dedicated employees, drive sales, and uphold the brand standards. $55,000 base salary plus bonus.
Description
- Leadership & Team Management:
- Recruit, train, and develop a high-performing team.
- Provide clear direction, motivation, and support to all team members.
- Foster a positive and inclusive work environment.
- Conduct regular performance evaluations and provide constructive feedback.
- Operations & Customer Service:
- Ensure the restaurant operates efficiently and profitably.
- Maintain high standards of food quality, safety, and cleanliness.
- Implement and monitor operational procedures and policies.
- Address and resolve customer complaints and ensure a superior customer experience.
- Financial Management:
- Manage budgets, sales forecasts, and financial performance.
- Analyze sales figures and develop strategies to maximize revenue and profitability.
- Control costs and minimize waste.
- Marketing & Community Engagement:
- Execute local marketing initiatives and promotions.
- Build and maintain relationships within the community.
- Represent the brand at community events and activities.
Requirements
- Minimum of 3 years of experience in a managerial role within a QSR restaurant environment.
- Strong leadership and team-building skills.
- Excellent communication and interpersonal skills.
- Proven track record of achieving financial and operational targets.
- Ability to thrive in a fast-paced, dynamic environment.
- Strong problem-solving and decision-making abilities.
- Flexible schedule, including nights, weekends, and holidays.
Corporate Culture
- Competitive salary and performance-based bonuses.
- Comprehensive benefits package.
- Opportunities for career growth and advancement.
- A supportive and collaborative work environment.
- Ongoing training and development programs.
They are an equal-opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees.