Summary
We seek a District Manager for a popular and well-established fried chicken restaurant chain. It is an opportunity to work for a leading Canadian QSR brand with 200 locations across Canada. The chain offers fresh, flavorful food in casual dining atmospheres. You will operate all aspects of the restaurants efficiently and profitably to provide the highest level of customer service and the best quality food to their customers. As a District Manager, you will oversee multiple restaurant locations within the district, ensuring all locations consistently deliver top-notch service and maintain this brand's high standards. Your primary focus will be on driving sales, managing operational excellence, and developing the leadership capabilities of store managers.
Description
- Oversee the performance of multiple locations in the designated district.
- Develop and implement strategies to increase revenue, reduce costs, and achieve set targets.
- Conduct regular visits to the locations to evaluate performance, provide coaching, and ensure compliance with company standards and policies.
- Collaborate with store managers to develop their skills and help them understand our company values and culture.
- Work closely with the regional team to ensure alignment with overall company goals.
- Monitor and analyze sales data to identify opportunities for growth or improvement.
- Handle customer complaints and provide solutions to enhance customer satisfaction.
- Implement marketing strategies and promotions in collaboration with the marketing team.
- Ensure that all locations are in compliance with legal and regulatory requirements.
Requirements
- Experience: Minimum of 3-5 years of experience in a multi-unit management role within the QSR industry.
- Leadership Skills: Proven ability to lead, motivate, and develop teams to achieve high performance.
- Financial Acumen: Strong understanding of P&L management, budgeting, and cost control.
- Customer Focus: Commitment to delivering exceptional customer experiences.
- Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with employees, customers, and senior management.
- Problem-Solving: Ability to identify issues and implement solutions in a fast-paced environment.
- Flexibility: Willingness to travel within the district and work flexible hours as needed.
Corporate Culture
- Competitive salary with performance-based bonuses.
- Comprehensive benefits package including medical, dental, vision, and life insurance.
- Opportunities for professional growth and career advancement.
- Employee discounts at locations.
- Supportive and collaborative work environment.
They are an equal-opportunity employer committed to a diverse and inclusive workplace. Accommodations during the application process are available upon request.