Summary
This Western Canadian-based retailer, with stores across B.C. and Alberta, is expanding! They are experts at finding brand-name items through reverse logistics and other purchasing channels to sell quality products to customers at heavily discounted prices. They are seeking a Retail Store Manager for one of their Lower Mainland locations to oversee the daily operations of a large format location, ensuring efficient management, excellent customer service, and profitability. The ideal candidate will have a passion for merchandising, team leadership, and a proven track record of driving sales and achieving operational excellence.
Description
• Manage day-to-day operations of the store, including staffing, scheduling, and inventory management.
• Recruit, train, and supervise store staff to ensure excellence in customer service and product knowledge.
• Drive sales performance through effective merchandising, promotional activities, and customer engagement strategies.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement action plans accordingly.
• Maintain a clean, organized, and attractive store environment that reflects the brand's image and values.
• Ensure compliance with company policies, procedures, and safety standards at all times.
• Foster a positive work culture that promotes teamwork, communication, and employee development.
Requirements
• At least 5 years hands-on experience as a big-box store manager in the retail industry.
• Passionate about customer service and act as role model for your team.
• Has a proven track of meeting and exceeding the sales budget while controlling your expenses.
• Exceptional communication skills and can easily connect colleagues and customers.
• You can juggle tasks! You’re an expert at mastering time, tasks, and priorities in a dynamic environment.
• A problem solver with exceptional analytical skills and a proven ability to maintain calm under pressure.
• Experience in hiring, onboarding, training, developing, coaching, and disciplining to dismissal.
• Proficient in Microsoft Word and Excel
• Professional certifications including First Aid are an asset.
Corporate Culture
They are a growing business and with aspirations to become a national brand. Become a part of a successful journey.
• Being able to make a difference and add value through your ability to share strategic thoughts and actions.
• Opportunities for professional development and career advancement.
• A solid place to call home that provides a family feel with high performance execution.
• Competitive salary package with performance-based bonus.
• A comprehensive benefits package including health, vision, and dental insurance.
• Employer Gym membership contribution.
• Employee’s discount on in-store purchases.
• On-site free parking space.
• Group Retirement Saving Plan