Fifteen plus years hands-on restaurant management and ownership experience in Canada, the Caribbean, and the UK
Career built on first hand knowledge and appreciation of different cultures, businesses and clientele from around the world
Experienced with single unit owner-operator establishments (incuding his own), and five star hotel properties in the UK, Australia, the Caribbean and Canada; Has filled leadership roles in restaurant settings from quick service through casual and fine dining environments, and in hotel, resort and other hospitality settings
Extended tenure in all of his leadership roles, incuding his ownership role in launching and growing a highly successful contemporary restaurant; One of JRoss' longest-tenured recruiters
Assisted in leading a high profile, high volume retaurant to win multiple awards, successfuly launched his own restaurant and drove significant profit increases each year; Has filled dozens of Hospitality leadership positions while with JRoss and now leads the recruiting team at JRoss Hospitality Recuiters
Extensive hands on experience, a global perspective and entrepreneurial flair – that's Marc Roberts. From working on hospitality's front line bussing tables, to working in casual dining and Michelin star restaurants, driving business in upscale hotels and opening his own restaurant, Marc has developed an in depth knowledge of the hospitality industry. And with experience developed in the UK, Australia, the Caribbean and Canada, his industry knowledge includes an appreciation for different cultures around the world, both workplace and clientele related.
Marc made his hospitality debut at the age of twelve bussing tables in the restaurant of his father's hotel. After completing school he began working in London at world class hotels while attending catering college. His first job post college was running a restaurant in Bermuda, followed by a position as Assistant Manager of the Little Grove Hotel in the Channel Islands, which included responsibility for a Michelin star restaurant. Moving to the five star Hyatt Regency Hotel in Grand Cayman, Marc maintained high standards of service in an award winning, fine dining establishment where he was also responsible for training new employees. Travelling on to Canada, Marc became Restaurant Manager for the award winning, high volume Zin Restaurant in the Kimpton Pacific Palisades Hotel in Vancouver, BC.. His strong leadership skills helped build Zin as "the place to be" in Vancouver. His entrepreneurial spirit truly came to the fore when, as operating partner, he took Jameson's Restaurant, in Port Moody, B.C. from a concept to a highly successful contemporary west coast restaurant with a strong local following.
Throughout his travels and career, Marc has become known for his passion for both the hospitality industry and the people within it, and for his communication and leadership skills. He decided in 2007 to combine his wealth of industry knowledge with his passion for people and results, and join JRoss Hospitality Recruiters. Operating out of JRoss' Vancouver office, Marc sources, screens and delivers top quality candidates for hotel and restaurant positions across Canada.