Hands on sales and management roles with Tristan, Esprit, Club Monaco, Tommy Hilfiger and Holt Renfrew; Carried out management and executive level searches directly while simultaneously leading the JRoss recruiting team in filling positions for retailers across Canada
With 20+ years experience in Retail, maintains strong relationships with teams from previous roles; A natural networker with a broad network of retail contacts at all levels across Canada
Extensive hands on experience in fashion and luxury retail, combined with experience personally recruiting for and leading the JRoss Retail Recruiters team in filling hundreds of positions for a variety of retailers across Canada
Over 15 years experience leading the recruiting teams at JRoss Retail & Hospitality Recruiters
Co-founded JRoss Retail Recruiters in 2002 and JRoss Hospitality Recruiters in 2005, both leaders in serving their respective industries - and hasn’t looked back
Jackie combines significant breadth and depth of retail experience with a network of retail contacts across Canada. Her hands on management experience includes department, store and regional management positions with leading retailers across Canada including Holt Renfrew, Tommy Hilfiger, Esprit, and Club Monaco. Her years of external recruiting experience have included assignments for a variety of retailers covering all categories, like luxury, off-price, apparel, sporting goods, home improvement and more.
Jackie comes from several generations of retailers and wholesalers, and her immediate family are software developers for the retail industry.
Raised in Toronto, after Bachelor of Arts studies at the University of Western Ontario, Jackie embarked on a retail fashion management career spanning the full range of store operations. Her first positions were managing high volume locations for Tristan & America and Club Monaco. Relocating to Vancouver in 1993, Jackie joined the prestigious Holt Renfrew management team. Here she worked with several distinctly different business profiles, thriving in this high-end environment known for its excellent training, high standards of sales competence, and exceptional customer service policies.
Jackie then joined Esprit de Corps as Regional Manager for Western Canada. This rapidly growing organization was transforming from wholesale roots into a corporate retailer. Jackie opened and oversaw ten stores in a territory stretching from Manitoba to British Columbia.
Joining Dumont & Associates in 1999, Jackie headed up the fashion division, successfully placing over 150 candidates with prominent retailers across Western Canada. Clients included major Canadian and international fashion retailers, as well as local independents.
Combining her understanding of both search and retail professions, Jackie co-founded JRoss Retail Recruiters in 2002 and hasn't looked back since.