Summary
Join an outstanding team at a stunning 100-room select-service lodge nestled in the heart of Lake Louise! They are dedicated to providing exceptional guest experiences and are seeking a passionate and driven Assistant General Manager or Operations Manager to help maintain high standards and operational excellence. As the Assistant General Manager, you will report directly to the Area General Manager and play a crucial role in overseeing daily operations. You’ll ensure smooth functioning across all departments, including revenue management, housekeeping, front desk, and maintenance reporting. Your expertise in third-party booking software will be essential to maximizing occupancy and driving revenue growth.
Description
- Oversee daily operations and ensure exceptional guest satisfaction
- Implement effective revenue management strategies
- Utilize third-party booking software to optimize room sales
- Coordinate housekeeping and maintenance operations
- Support the front desk team in providing outstanding service
- Assist in training and mentoring staff to promote a positive workplace culture
Requirements
- 3-5 years proven experience in hotel operations management
- Strong background in revenue management and third-party booking software
- Excellent communication and leadership skills
- Passion for hospitality and a commitment to guest satisfaction
Corporate Culture
- Competitive salary range of $65,000 - $70,000, plus bonus opportunities
- Access to subsidized accommodations for team members
- A dynamic work environment in one of Canada’s most breathtaking locations
- Opportunities for professional growth and development
If you’re ready to take your career to the next level in a beautiful mountain setting, they want to hear from you!