Summary
We are seeking a highly experienced and motivated General Manager to lead the operations of a 250+-room branded full-service hotel that includes restaurants and banquet facilities. This property is part of a renowned international hotel group, offering a dynamic and challenging environment where exceptional service and operational excellence are paramount. As General Manager, you will be responsible for ensuring the hotel delivers a world-class guest experience, drives revenue growth, and maintains high standards of brand consistency.
This role requires a proven leader with a track record of success in the hospitality industry. The ideal candidate will be a strong decision-maker, capable of managing complex operations while fostering a team-driven, goal-oriented culture. You will work closely with department heads to align strategies with company objectives, while ensuring the hotel consistently achieves performance targets and exceeds guest expectations. Salary is $110-155K plus bonuses.
Description
- Provide visionary leadership and oversee daily hotel operations, including rooms, restaurants, and banquet facilities.
- Ensure the hotel meets or exceeds key performance indicators (KPIs), with a focus on revenue, guest satisfaction, and operational efficiency.
- Make independent decisions that positively impact the overall hotel performance, with an emphasis on achieving goals outlined in STR reports.
- Develop and execute strategies to maximize occupancy, average daily rate (ADR), and revenue per available room (RevPAR).
- Collaborate with department heads to ensure seamless operations and superior guest service across all areas.
- Foster a goal-oriented culture, motivating and leading the team to achieve excellence in service delivery and financial targets.
- Uphold and maintain the brand standards to ensure the hotel delivers consistent quality and guest satisfaction.
- Manage budgets, financial forecasting, and performance metrics to optimize profitability.
Requirements
- Proven experience as a General Manager or in a senior leadership role at a branded full-service hotel.
- General Manager Certification from a branded hotel (e.g. Hilton) is preferred.
- Strong understanding of hotel brand standards and the ability to consistently uphold them.
- Demonstrated ability to interpret and act upon STR reports and other key performance indicators.
- Excellent managerial and leadership skills, with a track record of driving teams toward achieving ambitious goals.
- Ability to make sound, independent decisions in a fast-paced environment.
- Exceptional communication and interpersonal skills, with the ability to engage with staff, guests, and stakeholders at all levels.
- Knowledge of hotel operations, revenue management, and financial performance.
Corporate Culture
- Competitive salary and benefits package.
- Opportunity to lead a key property within a renowned global hotel brand.
- Collaborative and goal-driven work environment.
If you are a strategic, results-driven leader with a passion for hospitality and brand excellence, we want to hear from you!